Learning Learning Session FAQ's
How do you book?
We are currently taking schools bookings for Spring and Summer 2026.
Please enquire about availability by completing the online enquiry form. Once we have confirmed your date and sent you a booking confirmation form, we will invoice you directly through Harrow Council. Please double check your dates because you may not be able to change them once the booking has been confirmed and you will still be charged.
What dates can I book?
We have school visit availability Tuesday to Friday during term time. We will always do our best to help move your booking to another date, subject to availability. Full cancellations must be made in writing at least eight weeks before your trip date; otherwise, the full amount will still be payable. Please note, any changes made after an invoice has been raised will incur a £15 amendment fee to cover administrative costs.
How much does it cost?
Sessions are £146.
How can I make payment?
Harrow Council will invoice your school directly. This may take several weeks to process our end. Once you receive the invoice you have 30 days to pay. The information you give us on your enquiry form is used to raise an invoice once the visit is confirmed.
How many classes can come at once?
We can accommodate a maximum of two classes per day. One class will take part in a taught session while the other explores the museum using our self-guided materials.
Please contact us to discuss options and availability.
Can my school come to the museum for free?
Schools are most welcome to stay for the whole day; there is no charge for a self guided visit around the museum, however for groups of more than, we ask that you kindly complete a Self Guided Visit Form and send it back to education@headstonemanor.org to book your group in.
We will send you printable copies of our trails which will help your pupils get the most from their visit. Trails can also be purchased from us at a small charge.
Are the sessions accessible?
The sessions are normally held upstairs in the Granary building; please let us know in advance if any of your group have any access issues. We can move sessions downstairs if any child is unable to go to the first floor, but we need advance notice of this.
If anyone in your group has specific sensory needs, please let us know ahead of time and we will do our best to accommodate and support them.
What access resources do you have?
We have a range of resources to support your visit:
- Visual story – This visual story provides images and text to help you prepare for your school visit to Headstone Manor & Museum. Download the visual story here.
- Sensory backpacks – Our sensory backpacks can be borrowed from the front desk. They contain resources and items that might support you on your visit to the museum, contents are listed here. Please ask a member of staff if you would like to see the bag, find out more or borrow one.
- Ear defenders (in bags and box) – Are available to borrow from the front desks, please just ask a member of staff if you would like to access a set.
- Quiet space – In the Manor House at the Local History Room (upstairs.)
- Accessible toilet – these can be located in the Granary building as well as in the Manor House
- Access map – click here to view the access map.
What happens when we arrive at the museum?
Instruct the driver to park at the height barrier / drop bollard on approach to the site via Pinner View. The children can safely get out onto the pavement at this point. Once the class has gone for their session, one of the museum site staff will open the height barrier / drop the bollard to allow the coach to turn using the space by the moat. If the bollard is down the coach may go directly to the turning space by the moat and drop off there.
Museum site staff will be available in the Visitor Centre (the building opposite the moat; contains the cafe) or in the Office 020 8396 4258 to help with barriers.
Education staff will be generally there to meet you, but if not approach the site through the front gates and proceed to the Granary Learning Centre (the square building on the left)
Late arrivals. Sessions start at 10am and 12:30pm. If you are late we will do our best to accommodate you but your session may have to be shortened.
Does the Learning Session include a lunch break?
We leave an hour for lunch just in case there’s delay in starting, we are happy to shorten this, just let us know. We can do this on the day.
Our Museum has limited rubbish disposal – please re pack lunch rubbish in the children’s lunch boxes for disposal at home.
Use of the lunch spaces is free for booked in school groups, but they are the same spaces we use to teach. Users must leave the areas as they find them. Dustpans and brushes will be provided. Failure to clean up may result in a cleaning charge for future visits.
Picnics. We advise that you picnic with your class next to the Granary building. The Island does not have railings surrounding the moat. Vehicles make occasionally enter the site to access the rear of the barn, using the back gate. We advise you to encourage the children to stay on the grassy area at the back and side of the Granary.
There is a large, new council play park just behind the museum, please included it in your risk assessment if you want to use it.
Where do we park?
A single coach may park in the turning area by the moat. Cars and minibuses are welcome to use our large free car park. Minibuses will need the height barrier opening.
Are there toilets?
Museum public toilets are to be found in a block by the Visitor Centre
Single unisex accessible toilets are located in the Granary, Visitor Centre and Manor House.
Health & Safety
Our team will inform you of the fire assembly point and, in the event of an emergency, guide your group when evacuating the building.
We will provide you with a copy of our risk assessment when your booking is confirmed. You are welcome to come to the museum at any time (during our opening hours) to complete your own risk assessment, you will be able to access all the spaces we will be using. Please bear in mind that the grounds are a natural environment and certain sections of the moat are unfenced.
The taught sessions are held in The Granary building.
The self-guided trail uses the Small Barn, the outside of the Great Barn (there is no access to this building), and the Manor House.
Some sessions involve work outside or in colder buildings. In cold weather please make sure all children (and adults!) wrap up warmly and have robust footwear.
Children remain under the responsibility of the group leader at all times.
The Museum is owned and maintained by Harrow Council, and are covered by the Council’s public liability insurance.
Self Guided Visits for Uniform Groups
Additionally, we offer free self-guided museum visits which can provide valuable information towards completing a variety of badges! See activity ideas for both Scouts and Guides. For groups of more than 10, we ask that you complete a self-guided visit form.
Further Questions
Please email us on education@headstonemanor.org, we are always happy to help!
