Covid 19 FAQs

What’s the latest Covid-19 update at HMM?

We are glad to announce that Headstone Manor and Museum is now open and welcoming visitors.

Additional safety measures are still in place. For more information, please see our Covid-19 FAQ’s or you can email us here.

We hope to see you back at HMM soon!

What are the current opening times?

Museum Open
Tuesday – Sunday
10am – 4pm

Café Open (Takeaway Only)
Tuesday – Sunday
10am – 4pm

What covid-19 measures do you have in place at the venue?

Headstone Manor & Museum is a certified Covid secure venue. There are several new measures put into place on site to ensure that the possibility of transmission of Covid-19 is reduced as much as possible. These include:

  • Sanitising cleaning measures
  • All visitors are encouraged to wear a face covering when visiting
  • Track and Trace details recorded upon entry
  • Regular cleaning and fogging

Do I need to pre-book?

You DO NOT need to book for general musuem visits. Simply turn up and enjoy. However, YOU DO need to pre-book for any events or workshops taking place online or in-person. Instructions on how to do so are available on each events dedicated web event which can be found here.

Do i need to wear a face covering when visiting? 

Although face coverings are no longer mandatory, it is expected and recommended that people should wear face coverings in crowded indoor areas unless exempt!

Are the toilets and baby changing facilities available?

The public toilets across the site are now open. Baby changing facilities and accessible toilets are available to visitors. Please speak with a member of staff if you need to use these facilities.

Is The Moat Café open and can I dine in?

The Moat Café is currently open for takeaway only.

The Moat Café will reopen for dine in from 27th July. Before then, we will continue to serve a reduced menu for takeaway service only via contactless payment. To ensure that the possibility of contact is kept to an absolute minimum, no access into the building itself or it’s WC will be permitted. Customers are to place orders with a friendly member of staff stationed outside of the Café. The order will then be prepared and set onto a table along with a contactless card machine for payment.

Are you holding in person events again?

We are currently offering both in-person and online events. Visit our What’s On page to discover all of our events, either online or in person.

When events are held in person, to ensure the safety of both our visitors and staff, the following measures will be in place:

  • When booking an event, you must provide a contact number for contact track and trace purposes
  • If you have any Covid-19 symptoms, you must not attend your event and seek medical advice.

I can’t visit in person but would like to know more or get involved, can I?

You can still learn about the history of Harrow from the safety of your own home with our online events and online resources. You can visit our What’s On page to explore our online events or see our Online Learning page to discover an array of online resources for all ages. We will continue to offer online alternatives for the foreseeable future.

Is Headstone park and playground open?

Significant ground works continue across Headstone Manor & Museum and Headstone Park with several areas currently closed to the public. However, the children’s public playground is now open!

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