What's the latest Covid-19 update at HMM?

Following the announcement from the Government on 26/11/20 that London will enter into tier 2 restrictions from Thurs 3rd Dec 2020, Headstone Manor & Museum will reopen as a Covid Secure venue from 11am on Thurs 3rd December.

The Moat Café & Shop will also reopen and operate a takeaway service only.

Under tier 2 restrictions, all visitors must complete track and trace on entry, wear a face covering and can only visit with their household of up to 6 people. For more information, please see our Covid-19 FAQ’s below or email us here.

 
 

What are the current opening times?

Headstone Manor & Museum is now open Thursday, Friday, Saturday & Sunday 11am – 3pm. These opening times are always under review and we hope to open the museum more soon (whilst considering government guidelines and ensuring customer and staff safety)

 
 

What covid-19 measures do you have in place at the venue?

Headstone Manor & Museum is a certified Covid secure venue. There are several new measures put into place on site to ensure that the possibility of transmission of Covid-19 is reduced as much as possible. These include:

  • Sanitising cleaning measures
  • All visitors are required to wear a face covering when visiting
  • New maximum capacity of the site (based on 2m social distancing)
  • A one way system across the entire site and in The Manor House
  • Track and Trace details recorded upon entry
  • We have removed of our interactive touch screens and  ask you to not touch any of the displays during your visit
  • The implementation of hand sanitiser stations at entry & exit points 
 
 

Do i need to pre-book?

You DO NOT need to book for general musuem visits. Simply turn up and enjoy. However, YOU DO need to pre-book for any events or workshops taking place online or in-person. Instructions on how to do so are available on each events dedicated web event which can be found here.   

 
 

Do i need to wear a face covering when visiting? 

Yes! Anyone over the age of 12 must wear a face covering when visiting Headstone Manor & Museum, especially when inside The Manor House. please let a member of our team know If you have a valid medical exemption.  

 
 

Are the toilets and baby changing facilities available?

The public toilets located just outside of our grounds will be open during museum opening times as stated above. These toilets are maintained by Harrow Council. Baby changing facilities and accessible toilets are available to visitors. Please speak with a member of staff if you need to use these facilities. 

 
 

Is The Moat Café open and can I dine in?

The Moat Café is open Thursday, Friday, Saturday and Sunday from 10:30-15:00, serving a reduced menu for takeaway service only via contactless payment. To ensure that the possibility of contact is kept to an absolute minimum, no access into the building itself or it’s WC will be permitted. Customers are to place orders with a friendly member of staff stationed outside of the Café. The order will then be prepared and set onto a table along with a contactless card machine for payment.

 
 

Are you holding in person events again?

To ensure the safety of our staff and visitors we haved movied most of our events online. However, we are hoping to host some in person events in Spring 2021. Visit our What's On page to discover all of our events, either online or in person.

When events are held in person, to ensure the safety of both our visitors and staff, the following measures will be in place:

    • When booking an event, you must provide a contact number for contact track and trace purposes
    • You must wear a face mask when on site or taking part in an event
    • Please arrive at the venue ahead of time and queue observing 2m distancing from other attendees
    • If you have any Covid-19 symptoms, you must not attend your event and seek medical advice.
 
 

I can’t visit in person but would like to know more or get involved, can I?

You can still learn about the history of Harrow from the safety of your own home with our online events and online resources. You can visit our What’s On page to explore our online events or see our Online Learning page to discover an array of online resources for all ages. We will continue to offer online alternatives for the foreseeable future.

 
 

Is Headstone park and playground open?

Significant ground works continue across Headstone Manor & Museum and Headstone Park with several areas currently closed to the public. However, the children’s public playground is now open!